User Privacy Policy

Last updated on January 05, 2025

At VerifyPro ("we," "us," "our"), safeguarding your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. VerifyPro provides tools to verify the authenticity of products or items through barcode scanning or inputting identification numbers, such as SKUs or serial numbers. By using our services, you agree to this policy.

1. Information We Collect

1.1 Information You Provide

Account Details: When you create an account, we collect your name, email address, phone number, and other relevant details.

Verification Inputs: Barcodes, serial numbers, and other identifiers you provide to verify a product's authenticity.

1.2 Automatically Collected Information

Device Information: Includes IP address, device type, browser type, and operating system

Usage Data: Includes how you interact with our platform, including features accessed and time spent

1.3 Information from Third Parties

We may receive additional data about products from manufacturers and partners to enrich the user experience.

2. How We Use Your Information

Your data is utilized to deliver a seamless experience on the VerifyPro platform. Specifically, we use your information to:

• Authenticate Products: Verify the legitimacy of products through identification numbers or barcodes

• Improve Services: Analyze usage patterns to enhance platform features and resolve issues promptly

• Communicate: Send updates, security alerts, and customer support responses

• Comply with Legal Obligations: Meet legal and regulatory requirements where applicable

We never sell your data to third parties. Any sharing of your information is strictly for service improvement or legal compliance.

Your privacy is essential to us, and we strive to ensure that your personal information is used only for its intended purpose.

3. Sharing and Disclosure of Information

3.1 Service Providers

Third party vendors assist us with hosting, data analysis, customer service, and other operational tasks

3.2 Partners

We collaborate with manufacturers and organizations to enhance product databases and verification processes

3.3 Legal Requirements

Your information may be disclosed to comply with legal obligations, such as responding to court orders or regulatory requests

3.4 Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

4. Data Security

4.1 Security Measures

Encryption: Sensitive data is encrypted during transmission and storage

Access Control: Restricted access to data granted only to authorized personnel

Regular Audits: Routine security assessments to identify and mitigate risks

5. Your Rights and Choices

5.1 Access and Update

View and update your personal information through your account settings

5.2 Data Deletion

Request the deletion of your account and associated data, subject to legal and operational requirements

5.3 Restrict Processing

Limit the processing of your data for specific purposes

5.4 Opt-Out

Unsubscribe from marketing communications by following the opt-out instructions in emails

Contact us at validatesolutions@gmail.com or 0810036141 to exercise your rights. We aim to address all requests promptly and transparently.

6. Data Retention

6.1 Retention Periods

Account Information: Retained as long as your account is active

Verification Data: Stored temporarily to improve services and ensure accuracy

Legal Compliance: Retained as required by applicable laws

7. Third-Party Links

Our platform may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of third-party services before providing any personal information. These entities operate independently and may have different data handling practices.

8. Children's Privacy

VerifyPro is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately at validatesolutions@gmail.com

We will take steps to delete the information and prevent further collection.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top indicates the latest revision.

We recommend you review this policy regularly. Continued use of our platform after updates signifies acceptance of the revised terms.

10. Contact Us

For questions, concerns, or feedback about this Privacy Policy, contact us at:

Email: validatesolutions@gmail.com

Phone: 0810036141

Your trust is vital to us. We are dedicated to maintaining transparency and safeguarding your privacy at every step of your journey with VerifyPro.